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Data Entry and Customer Support

Shasmi Beauty
Published
September 9, 2019
Location
El Paso, Texas
Category
Job Type
Job ID
Shasmi Beauty
Salary
$12.00 - $17.00 p/h

Description

We are transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.
We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

In this role, you will provide support to our growing network of healthcare professionals and colleagues. You will effectively communicate technical concepts to users, identify and resolve issues in a timely manner, and look for ways to improve and promote quality of the user experience.

How you’ll make an impact:

  • Answer emails in queue to provide technical, installation, and account support for users
  • Manage trouble tickets from beginning to end
  • Maintain high-level customer satisfaction
  • Identify and escalate issues as needed
  • Log issues and conduct product testing
  • Ensure that all processes and procedures are completed properly
  • Work with management and development team to build and improve internal support tools

What we’re looking for:

  • High school diploma. Technical or junior college a plus.
  • 1-2 years customer service experience
  • 1-3 years data entry experience
  • Experience with CRM or other ticketing system
  • Ability to work on weekends

​Nice to have:

  • 1 year experience in a technology environment
  • Experience with iOS, Android, or other smartphone/tablet

Pay: $12.00 - $17.00 per hour

*To Become A Lifetime Member:

Please complete our remote contractor registration enrollment https://shasmibeauty.com/telecommute-job-board/ .

Please reference our agent registration id code ShasmiSol on your application when you apply.

We will contact you back within 24 hrs. via email.

Contact Us:  

If you are seeking PT or FT employment and would like more information on this position, then please call 405-252-1103 or apply online.

Apply
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https://jobseekeronboard.com/become-a-member-join-now/

About Author

Shasmi Beauty is a nationwide branded cosmetic and skin care line located in Oklahoma City, Oklahoma. We help women and men around the world feel great about the way their skin feel and look everyday. Our products are designed to help minimize the appearance of premature skin aging, skin damage, hyperpigmentation, acne, and sun damage and are primarily available through dermatologists, plastic surgeons, medical spas, and other skin care professionals.

Shasmi Beauty is highly recognized for its innovative full-service and attention to detail. Large and small clients world wide, include Salons, Dermatologists, Estheticians, Professional Beauty Schools and well-known Make-up Artists. To view our most popular skin care and beauty products click on Shop Products to get started.

Telephone: 1-405-252-1103

Location: PO BOX 6512 Oklahoma City, OK 73179

Website: https://shasmibeauty.com

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