Airline Reservationist

Mommy Jobs Online
October 21, 2018
Honolulu, Hawaii
Job Type
Job ID
$12.00 per Hour


This position is with Mommy Jobs Online, so please visit to apply and get registered on our site directly!


Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers


Answer customers inquiries regarding all aspects of their travel or one of our travel partners


Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution


Assist customers with technical website and mobile navigation needs


Make new reservations and change existing reservations on scheduled domestic and international flights


Perform both computer and inbound/outbound telephone related tasks




The call center is open 24/7/365


Candidates must be flexible and willing to work early mornings, afternoons, evenings, weekends, and holidays.




Like many airline positions, Reservations Sales Agents are part of a union that will require initiation fees and monthly dues.




High School diploma or equivalent required


Minimum age of 18 years old


Must be authorized to work in the United States


Have not used any nicotine products within the last six months (includes chewing tobacco, nicotine gum, patches, hookah or any other source of nicotine)


Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices required


Demonstrated knowledge and aptitude to use computers and related technology skillfully required


Fluent in Spanish highly preferred


Proficient keyboard skills required


Must have strong customer service skills and a professional and pleasant phone demeanor


Must possess exceptional verbal and interpersonal communication skills in order to assist customers and interact with coworkers


Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner required


Adaptable to performing work according to set procedures required


Excellent attendance and reliability required


Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week, 365 day/year operation including weekends, holidays and overtime as needed. Hours could include late nights and early mornings.


Pay: $12.33 per hour


To Become An Agent


*Apply at and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLCarol3250 when you register online.


If you have further questions please contact us at 1 (405) 418 - 6160.

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