Airline Reservationist

Mommy Jobs Online
Published
October 22, 2018
Location
Honolulu, Hawaii
Category
Job Type
Remote  
Job ID
https://www.mommyjobsonline.com
Salary
$12.00 per Hour

Description

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly!

 

Responsible for assisting customers with travel requests by answering incoming calls and matching the features and benefits of the airlines to the needs of the passengers

 

Answer customers inquiries regarding all aspects of their travel or one of our travel partners

 

Ability to handle customer questions, complaints, and inquiries with the highest degree of courtesy and professionalism to resolve customer issues with first call resolution

 

Assist customers with technical website and mobile navigation needs

 

Make new reservations and change existing reservations on scheduled domestic and international flights

 

Perform both computer and inbound/outbound telephone related tasks

 

HOURS

 

The call center is open 24/7/365

 

Candidates must be flexible and willing to work early mornings, afternoons, evenings, weekends, and holidays.

 

UNION

 

Like many airline positions, Reservations Sales Agents are part of a union that will require initiation fees and monthly dues.

 

QUALIFICATIONS

 

High School diploma or equivalent required

 

Minimum age of 18 years old

 

Must be authorized to work in the United States

 

Have not used any nicotine products within the last six months (includes chewing tobacco, nicotine gum, patches, hookah or any other source of nicotine)

 

Demonstrated proficiency and agility with adopting, utilizing and navigating new and rapidly changing technologies and applications on handheld and other multi-media devices required

 

Demonstrated knowledge and aptitude to use computers and related technology skillfully required

 

Fluent in Spanish highly preferred

 

Proficient keyboard skills required

 

Must have strong customer service skills and a professional and pleasant phone demeanor

 

Must possess exceptional verbal and interpersonal communication skills in order to assist customers and interact with coworkers

 

Proven ability to continually learn and understand changing job-related policies and procedures, company products, services and promotions in an efficient manner required

 

Adaptable to performing work according to set procedures required

 

Excellent attendance and reliability required

 

Must be flexible to work any shift assigned within a 24 hour/day, 7 day/week, 365 day/year operation including weekends, holidays and overtime as needed. Hours could include late nights and early mornings.

 

Pay: $12.33 per hour

 

To Become An Agent

 

*Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLCarol3250 when you register online.

 

If you have further questions please contact us at 1 (405) 418 - 6160.

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